Shipping policy

Shipping Policy

At Exploaré, we’re committed to delivering your orders safely and efficiently. Please review our updated shipping policy below:

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Shipping Fees & Delivery Time

Standard delivery fees apply based on your location and courier rates.
Orders are processed within 5–7 business days after payment confirmation or COD order submission.

Estimated delivery times:

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Cash on Delivery (COD) Orders

COD is now available for your convenience.
A ₱50 COD fee will be added on top of the standard delivery fee.
Once you place a COD order, we’ll send you a message with your order and delivery details.
We will be sending you an email or a message via text for confirmation of your order. No order confirmation within 2 days will lead to order cancellation.
If you wish to cancel or modify your order, please contact us before the processing period ends.

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Free Shipping

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Order Tracking

Once your order has been shipped, you’ll receive an email with your tracking number.
You can track your shipment via our courier partner’s tracking platform.

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Shipping Coverage & Restrictions

We currently ship within the Philippines only.
Delivery delays may happen due to weather, holidays, or courier-related issues—we appreciate your understanding.

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For any questions or assistance, don’t hesitate to contact us.
Thank you for shopping with Exploaré! #ExploreEveryday